Custom Photo Cards FAQ


How does it Work

The whole process is an easy 3 step process.
1. You browse through our galleries and choose a design you like or a design that can be customized to suit your needs.

2. Fill out the proof request form with the details for your event, any customizations and send it through to us. Once we have received this information and any photos that you wish to use we will start work on your free proof.

3. Within 1-2 business days we will email you a low resolution proof to review. You may request as many changes as you like until you are satisfied with your design - each change request and subsequent proof will take 1-2 business days. Once you give me final approval, you will be sent an invoice. Upon payment of that invoice a high resolution photo file will be emailed to you that you can print at home.

How many changes can I make to my proof

At the moment you can make as many changes as you like to your proofs until you are satisfied with your design. Each change can take 1-2 business days though at the moment it is much sooner. Try to keep your changes to a minimum by including as much detail when making your request.

Do you make new custom designs.

We sure do. Just let me know what you have in mind in regards to color schemes, party theme, design or decorative elements, motifs you'd like to use and I will send you a design proof free of charge. If you like the design created especially for your event you can purchase it straight away.

Do you print invitations

No. We do not offer a printing service. We send you the jpeg file and leave the printing up to you. You can print as many or as little as you require.  We recommend printing at a photo lab for around 15c each (4x6 size)

Can you change my photo to black and white

Yes we can. We can convert your colored photograph to black and white or sepia. We also do minor color adjustments to get the best out of your photo.

How can I print my invitations

After you receive the jpeg invitation file via email. You can print it in a number of different ways

What size envelopes should I buy

For more information see our section on envelope sizes

If you have any questions at all please contact me

What forms of payment do you accept

We accept Payment with credit card with Paypal. You do not need a Paypal account to make a credit card payment.

I have sent my information but I haven't had any response

We will always contact you within 48 hours by email - usually much sooner than that. The automated email that is always sent to you when you submit any form should take no longer than 30mins.

If you have not received any response from us within 48 hours it will because your email address does not work .  This is often the case if (a) you have accidentally entered in your email address, or (b) your e-mail system is rejecting the messages that we are trying to send you (e.g. an anti-spam system or junk-mail filter doesn't like us).

What should you do
First of all you can check your SPAM folders. If our response is not there then 'White list" our email address so that further reply's are from us are not rejected.

     white list this address:  peata   make-your-own-invitations    com

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